Where can I shop?
For now, find a small selection of our offerings here at not-a-cult.org. For our full selection of snacks and gifts, visit our brick & mortar at 1727 W Grand Ave in Chicago, IL. We are open Monday-Sunday 9am-3pm, also offering a full coffee service.

When will I receive my order?
Orders are processed and shipped in 1-3 business days to the 48 contiguous states of the United States. We ship Monday through Friday via UPS and USPS. Shipping price varies by weight.

Once an order is placed, we are unable to cancel or modify the order. Please be mindful of shipping delays when placing holiday orders. We cannot guarantee delivery dates. 

Please guarantee that you have a secure place for deliveries, as we cannot replace stolen packages.

Returns + Exchanges?
Unfortunately we are unable to accept returns or exchanges. If you receive the incorrect product or a damaged piece, we can exchange within 14 days of when you received the items. Shipping costs will not be refunded and return shipping will need to be taken care of by customer. Please contact hello@orderandexperimentation.com with your questions and concerns. 

How can I use my gift certificate?
Thanks for shopping with us! Your gift certificate is redeemable on this online shop, as well as in our brick & mortar location.

What do you sell?
Unexpected goods for unexpected times. Our curation is based around helpful utility. Toolboxes, candles, books, dishware, etc. We also have a deep love for snacks! Our grocery selection is ever evolving. While we are working on a full buildout of our online shop, find a small selection of gift boxes and COE merch.

Who's Martha Mae?
Martha Mae is this lady! And also this shop! Our owner Jean also owns Martha Mae Art Supplies & Beautiful Things. You can find her stationery and art supply outpost at the front of our brick & mortar shop.

Are you a cult?